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How do I send from my own domain?

When you first created your account we authorised your email address, but it might be that you want to send from somewhere else, like hello@your-domain.com.

To make this happen we need to authorise your domain.

  • Visit the team settings page and scroll to the section that says "Add domain"
  • Type in the domain you wish to send from. So if you want to send from hello@your-domain.com, enter your-domain.com. You should not include the www bit of your domain.

Add domain

  • Once the domain is added, you will see a new section at the bottom of the page. This provides details of what you need to update with your domain registrar.

DNS settings

Ever DNS registrar is a bit different, but in general, these are the steps you need to go through to update your DNS:

  • Find a page where you can update the domains DNS

  • Look for a button that says add a record, or something similar

  • You need to add two records the first has a type of TXT, and is the record that allows us to send emails on your behalf.

  • The second is a CNAME record. This ensure that if an email bounces, we find out and can therefore let you know.

  • Once you're done, return to the team settings page and click verify next to your domain.